Terms of service

What this is

Airglow lets you write a guest guide for a rental property, publish it on a private link and share that link with a QR code. These terms are the agreement between you as a host and Airglow, currently operated as a personal project until a registered company is formed. By making an account you accept them.

When Airglow becomes a registered business, these terms will be updated with the company details. Your rights as a user stay the same.

Your account

Keep your password to yourself; you are responsible for what happens under your account. Tell us if you think someone else has access.

What you may publish

You are responsible for the content of your guides and for having the right to use the photos and logos you upload. Do not publish other people's personal data without a reason to, and do not publish anything illegal. We can suspend a guide that breaks this, and will tell you why.

Guide links are private, not secret-proof

Each guide has a long random link and is kept out of search engines. Anyone you give the link to — or anyone who scans your printed QR code — can open it. Treat wifi passwords and door codes accordingly. You can rotate the link from the dashboard whenever you want.

Prices and payment

Current prices are on the pricing page. Subscriptions renew automatically until you cancel. If a payment fails we keep your guides working for a while and warn you in the dashboard before anything is switched off.

Cancellation and refunds

You can cancel any time from the billing page. Your guides stay live until the end of the period you already paid for, then go private.

We follow the law. If you are a consumer in Norway or the EU/EEA you have a 14-day right of withdrawal from the day you buy. Because the service starts immediately, you may be charged for the part you used before withdrawing. Statutory consumer rights always apply on top of these terms, whatever else they say.

Deleting your account

Delete your account from the dashboard and your guides, places and photos go with it, immediately and permanently. Payment records are kept as long as accounting law requires.

Availability and liability

We keep the service running as well as we reasonably can, but do not promise it is never down. We are not liable for indirect losses such as lost bookings or lost income. Nothing here limits liability that cannot be limited by law, including for gross negligence or intent.

Changes and law

If we change these terms we say so by email before the change applies to you. Norwegian law applies, and disputes go to the ordinary Norwegian courts.